Help center
Compatibility and troubleshooting
See which public content works with Cliply and solve common errors without sharing Instagram or TikTok credentials.
Supported content
Cliply uses the best file TikTok exposes anonymously; it may retain a watermark.
Download the image at the best available quality.
They appear when Instagram makes the video publicly resolvable.
Download each item; photo-only carousels can also be saved as a ZIP.
Paste the public profile URL to get its available profile picture.
Instagram does not expose them anonymously. Cliply does not request a login or cookies.
Cliply does not bypass access controls or request credentials.
Before trying again
- 1Open the link in a private window and confirm it works without signing in.
- 2Copy the post or profile URL from the app or browser, not a screenshot.
- 3Create a new preview because old media links may have expired.
- 4Wait a few minutes if you see a rate-limit message.
Frequently asked questions
Why can I see it on Instagram or TikTok, but not in Cliply?
The platforms may display content through mechanisms that are unavailable to anonymous requests. Confirm the account and post are public, then try again later.
Are TikTok videos always downloaded without a watermark?
No. Cliply requests the best file TikTok exposes publicly without signing in; the available version may retain a watermark.
Why did my download expire?
Media links change and expire. Return Home, paste the link again and create a fresh preview.
Can Cliply download Stories?
Not anonymously and responsibly. Stories commonly require an Instagram session; Cliply does not ask for your account, password or cookies.
Ready to try again?
Open the downloader